FAQs about Food for Paws

1. What is Food for Paws and its FAQs?

Food for Paws specializes in producing frozen raw dog food made from all-natural ingredients. Since all products are procured within the UK, quality is never a concern for your pet.

2. What delivery options do you offer?

Food for Paws covers the entire UK and delivers to all major cities like London, Edinburgh, and Manchester as well as to local areas. Frozen raw dog food orders made before 4 PM are sent out the same day for next day delivery. Our frozen raw dog food products are shipped in insulated containers to ensure temperature control during transport. For more information, go to our delivery information.

3. What is your return policy?

Orders of raw food will not be eligible for refund unless they are deemed unsafe at the point of delivery. Please keep in mind that we take extra precautions when handling all orders, therefore we are confident that safe, usable condition will be maintained upon delivery.

In the event that your order contains missing items, incorrect items, or has been damaged, you must contact us on the day of receipt, or non-receipt of delivery, along with the photograph if possible.

If you wish to discuss our refund policies, have concerns with your order or if you are unsatisfied with your product, please reach out using the email provided:
[email protected]

4. How can I file a complaint?

Consumers can file complaints through the form available on the site. Our works to resolve all complaints as quickly as possible to provide customer satisfaction. For more details, head to our customers’ complaints section.

5. How does Food for Paws ensure my privacy is kept private?

Food for Paws follows the rules of GDPR regulations which makes sure that customer information is kept and used only to process the order or talk to customers. They do not provide your information to outside parties without permission. Check out their privacy policy for full details.

6. What are the acceptable methods of payment?

The shop accepts different modes of payment such as credit cards and other online payment systems which guarantees safe payment transactions. For more information, see the payments policies.

7. Are all dogs able to use the products?

Yes. Food for Paws sells a large range of frozen raw food suitable for dogs of all sizes and dietary needs. And is designed to be free of any additives, grains, and preservatives to encourage optimal health.

8. Do you offer subscriptions or bulk discounts?

Food for Paws does not list specific information regarding subscriptions, but they do consider bulk purchase inquiries and might offer discounts on large orders.

9. How do I contact customer support?

For inquiries, you can use the contact form present on the website or reach out to the support team via email. For further information, please visit our contact page.