Food for Paws aims to provide the highest-quality pet food delivery service that meets your requirements. If you’re unsatisfied with any aspect of our products or service, please do not hesitate to contact us.
We aim to respond to all complaints within 1-2 working days, although please allow for up to 5 working days for an initial response to more complex issues. Our goal is to always resolve any issues our customers are experiencing as quickly as possible.
To make a complaint, please contact us by phone or email. All complaints are officially logged and processed to ensure a fast and appropriate response.
Please note that depending on the circumstances of your complaint, we may take up to ten working days to inform you of what action is being taken.
Contact us today via email:
sales@foodforpaws.co.uk